Digital Government
Conference 2023
Digital Government 2023
This popular, interactive conference is a must-attend event. It provides a valuable opportunity to bring together key stakeholders to gain insight into the government’s objectives for digital transformation and hear directly from those responsible for driving this forward. Take the time to reconnect and network with your peers and colleagues, key senior policy makers and decision takers. The conference also features a busy exhibition zone featuring some of Northern Ireland’s leading expert solution providers.
The move towards digital public services continues to gather pace. The upcoming Digital and Data Strategy will attempt to meet the challenges posed by rapid digital transformation, such as the migration to the cloud, the increasing cybersecurity challenge, sustainability and the building of a resilient economy supported by innovative digital services.
Driving this is the need to create more efficient, agile organisations and deliver better services for citizens. As the digital transformation journey matures, the challenge remains to make user experiences more personalised and responsive. There is a need to humanise technology – the user journey, not technology must lead the way. Talent will also be a key factor going forward. We must address the staffing challenge, identify skills gaps and staff must be empowered to play an active role in transformation. Hybrid working and remote working hubs are now the new normal.
Accelerated digitalisation means we must build cyber resilient organisations. Two-fifths of reported cyberattacks in recent years have targeted public services, with malware identified as the number one threat to digital environments. The threat landscape continues to evolve and now encompasses cloud security.
The need to continually drive forward digital inclusion is also a critical issue with half of the 65+ population and one-in-three people with a disability offline.
This conference will feature a range of expert speakers who will talk about their digital transformation journey and look ahead to what’s next as organisations prepare for a digitally driven future.



The Speakers

Paul Duffy
Director
NICS Enterprise Shared Services

Dan Brember
Deputy Director GOV.UK Content
Government Digital Service

Geoff Huggins
Director of Digital
Scottish Government

Michelle Connor
Founder
Kinva

Dan West
Chief Digital Information Officer
Department of Health

John Glennane
Founder and CEO
Capventis

Emma Weston
Chief Executive
Digital Unite

Peter Trimble
Senior Solutions Architect
AWS

Pete Wilson
Programme Director
CGI Northern Ireland

Sue McGuire
Business Engagement Manager
Digital Catapult Northern Ireland

Suzanne McLaughlin
Chief Survey Officer and Director of Mapping
Ordnance Survey Northern Ireland

Robbie Burrows
Head of ICT
Northern Ireland Prison Service

Paul Gribben
Head of Digital Services
Belfast City Council

Bill McCluggage
Managing Director
Laganview Associates
Programme
Chair’s welcome and introduction

Bill McCluggage
Managing DirectorLaganview Associates
Tackling the challenge of cyber security

Paul Duffy
DirectorNICS Enterprise Shared Services
Transforming how public services are designed and delivered

Dan Brember
Deputy Director GOV.UK ContentGovernment Digital Service, UK
Using AI to drive public sector transformation

Peter Trimble
Senior Solutions ArchitectAWS
Collaborating to drive the adoption of advanced digital technologies

Sue McGuire
Business Engagement ManagerDigital Catapult Northern Ireland
Questions & answers / Panel discussion
Coffee and networking break
Delivering public services in the digital age

Geoff Huggins
Director of DigitalScottish Government
“The System I need Doesn’t Exist”… Why?

John Glennane
Founder and CEOCapventis
Digital inclusion: Creating networks of digital champions

Emma Weston
CEODigital Unite
Digital prisons: Digital solutions to improve the delivery of services

Robbie Burrows
Head of ICT ServicesNorthern Ireland Prison Service
Questions & answers / Panel discussion
Lunch and networking break
Preserving the Artistry of Experience: Navigating the Automation Dilemma in the Digital Age

Pete Wilson
Programme DirectorCGI Northern Ireland
Harnessing the power of data and technology to transform experiences and outcomes for patients

Dan West
Chief Digital Information OfficerDepartment of Health
Developing a digital delivery platform to transform access to healthcare

Michelle Connor
FounderKinva
Delivering better and more accessible local services

Paul Gribben
Head of Digital ServicesBelfast City Council
Digital mapping to help transform the delivery of public sector services

Suzanne McLaughlin
Chief Survey Officer and Director of MappingOrdnance Survey Northern Ireland
Questions & answers / Panel discussion
Chairman’s summary followed by conference close
Key themes covered:
A collaborative approach to transforming public service delivery
AI to drive innovation in the delivery of public services
Building cyber resilient organisations
Transforming public services through the cloud
Building smarter towns and cities
Harnessing the power of mapping data
Transforming the delivery of education
Citizen engagement – making government accessible
Intelligent data management
Emerging technologies, 5G and IoT
Healthcare: Engaging patients and staff with digital technologies
Improving the user experience
Smarter government, driven by digital
Digital inclusion: Technology to empower citizens
Best practice case studies in digital delivery from outside Northern Ireland
Who will attend?
The event will be of interest to senior managers and decision-makers working across Northern Ireland’s public and private sectors. Not just for CIOs, it is also for those within organisations in policy-making and service delivery roles. Delegates will include:
- Chief Executives / Directors / senior managers
- Chief Information Officers / IT Directors
- Local government officers
- Policy makers
- Corporate planners
- Board members of public sector agencies
- Voluntary / community sector leaders / NGOs
- Health / education sector professionals
- Services organisations – IT / telecoms / advisory
Benefits of attending:
- Discuss the digital transformation of public services
- Hear directly from those responsible for driving these programmes forward
- Share ideas and solutions with your peers
- Learn about innovative projects already being implemented
- Look ahead to a new way of working



Sponsorship and exhibition opportunities
There are a limited number of opportunities to become involved with this conference as a sponsor or exhibitor. This is an excellent way for organisations to showcase their expertise and raise their profile with a key audience of senior decision makers from across Northern Ireland’s public sector. This interactive conference provides an excellent opportunity for making contacts and networking. For further information on how your organisation can benefit contact Jillian Wallace on 028 9261 9933 or email Jillian.Wallace@agendaNi.com.
Networking
The conference is structured in such a way to provide a high level of interaction between speakers and delegates. There will be plentiful opportunities for questions as well as discussion in each of the sessions. In the margins of the event there will also be ample scope for business development during the busy networking breaks that take place in the exhibition area. With conferences now fully back in person, take the opportunity to reconnect with your peers and colleagues!

