Digital Government
Conference 2024

Tuesday 5th November ● Titanic Belfast
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An agendaNI event

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Digital Government 2024

This popular, interactive conference is a must-attend event. It provides a valuable opportunity to bring together key stakeholders to gain insight into the government’s objectives for digital transformation and hear directly from those responsible for driving this forward.

The move towards digital public services continues to gather pace. There are a number of challenges posed by rapid digital transformation, such as the increasing cybersecurity challenge, migration to the cloud, sustainability and the building of a resilient economy supported by innovative digital services.

Accelerated digitalisation means we must build cyber resilient organisations. Recent data shows that the UK is the third most targeted country for cyberattacks. In order to tackle this issue, the UK Government launched its National Cyber Security Strategy in 2022, which aims to make all government and public sector organisations resilient by 2030. Central to this is the Cyber Assurance Scheme, known as GovAssure. The intention is that this will be rolled out to all Northern Ireland government departments in 2024, incorporating any of the lessons learned through the pilots currently underway.

AI has the potential to transform public services, but also presents risks and concerns. While there are clearly opportunities to use AI to strengthen cyber resilience, it is likely to increase the volume and impact of cyberattacks and organisations must be prepared for this.

The challenge also remains to make user experiences more personalised and responsive. There is a need to humanise technology – the user journey, not technology must lead the way. Talent will also be a key factor going forward. We must address the staffing challenge, identify skills gaps and staff must be empowered to play an active role in transformation. Hybrid working and remote working hubs are now the new normal.

The need to continually drive forward digital inclusion is also a critical issue with half of the 65+ population and one-in-three people with a disability offline. This conference will feature a range of expert speakers who will talk about their digital transformation journey and look ahead to what’s next as organisations prepare for a digitally driven future.

Key themes covered:

This is why you need to be at Digital Government 2024

Designing public services for the digital age

A collaborative approach to transforming public service delivery

AI to drive innovation in the delivery of public services

Building cyber resilient organisations

Transforming public services through the cloud

Building smarter towns and cities

Harnessing the power of mapping data

Transforming the delivery of education

Citizen engagement – making government accessible

Intelligent data management

Emerging technologies, 5G and IoT

Healthcare: Engaging patients and staff with digital technologies

Improving the user experience

Smarter government, driven by digital

Digital inclusion: Technology to empower citizens

Best practice case studies in digital delivery from outside Northern Ireland

Who will attend?

The event will be of interest to senior managers and decision-makers working across Northern Ireland’s public and private sectors. Not just for CIOs, it is also for those within organisations in policy-making and service delivery roles. Delegates will include:

  • Chief Executives / Directors / senior managers
  • Chief Information Officers / IT Directors
  • Local government officers
  • Policy makers
  • Corporate planners
  • Board members of public sector agencies
  • Voluntary / community sector leaders / NGOs
  • Health / education sector professionals
  • Services organisations – IT / telecoms / advisory

Benefits of attending:

  • Discuss the digital transformation of public services
  • Hear directly from those responsible for driving these programmes forward
  • Share ideas and solutions with your peers
  • Learn about innovative projects already being implemented
  • Look ahead to a new way of working

programme

Programme

09:00

Chair’s welcome and introduction

Bill McCluggage

Managing Director
Laganview Associates

Designing and delivering public services in the digital age

Paul Duffy

Director of Digital, Security and Finance Shared Services
Department of Finance

Transforming public services through the power of Cloud and AI

Martin Bishop

Chief Technologist, UK Public Sector
Amazon Web Services (AWS)

Digital transformation to create more resilient and efficient systems

Rohan Kapoor

CIO
NIE Networks

Unlocking the power of digital twins

Deborah Colville

Director
UK Digital Twin Centre

Questions & answers / Panel discussion

10:45

Tea/Coffee and Networking Break

11:15

Digital Innovation: Designing digital solutions that better meet people’s needs

Moira Mackenzie

Deputy CEO/Director of Innovation
Digital Health & Care Innovation Centre Scotland

Securing the Future: BT’s Necessary Role in Cybersecurity for NI Government

Subhu Swain

Head of Business & Solutions Advisory
BT

AI and the future of public services

Professor Michaela Black

Professor of Artificial Intelligence
Ulster University

The EdIS Programme: Transforming the learning experience for every young person

Frances Meehan

EdIS Programme Manager
Education Authority Northern Ireland

Questions & answers / Panel discussion

13:00

Lunch and networking break

14:00

Transforming the future of health and social care in Northern Ireland

Dan West

Chief Digital Information Officer
Department of Health

Implementing the Northern Ireland Digital Identity Service Programme

Dermot Boyle

Northern Ireland Digital Identity Service Programme Manager
Business Services Organisation

Digital transformation: Leading the way in local government

Josephine Kelly

Director of Corporate Services
Newry, Mourne and Down District Council

Looking to the future: PRONI and the Digital Public Record

Janet Hancock

Head of Preservation & Collections Management
Public Record Office of Northern Ireland

Questions & answers / Panel discussion

16:00

Chair’s summary followed by conference close

Registration

Delegate rate

£ 275

£275 + VAT

Register

Public sector delegate rate

£ 225

£225 + VAT

Register

Sponsorship and exhibition opportunities

There are a limited number of opportunities to become involved with this conference as a sponsor or exhibitor. This is an excellent way for organisations to showcase their expertise and raise their profile with a key audience of senior decision makers from across Northern Ireland’s public sector. This interactive conference provides an excellent opportunity for making contacts and networking. For further information on how your organisation can benefit contact Jillian Wallace on 028 9261 9933 Jillian.Wallace@agendaNi.com.

Networking

The conference is structured in such a way to provide a high level of interaction between speakers and delegates. There will be plentiful opportunities for questions as well as discussion in each of the sessions. In the margins of the event there will also be ample scope for business development during the busy networking breaks that take place in the exhibition area. Take the time to reconnect and network with your peers and colleagues, key senior policy makers and decision takers.

Getting to the venue

Titanic Belfast

1 Olympic Way
Queen’s Road
Titanic Quarter
Belfast
Northern Ireland
BT3 9EP


Getting to the venue

Accommodation options


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